Thanks so much for subscribing to the Botany Box! We hope you’ll enjoy each month’s selections as much as we enjoy sending them out to you. Please note that plants may appear a bit frazzled when you receive them. This is normal, and they should perk up within a couple of weeks when following the …
Worried about your plants arriving safely in cooler weather? Add this insurance to your order! We highly recommend adding Cold Weather Protection Insurance if HIGH temperatures are below 45 degrees in your location. Keep in mind your plant(s) may travel thru colder loactions on its way to you.
Cold Weather Protection Insurance is simple: We’ll personally check the weather conditions along your plant(s) journey from our home to yours, and take all the necessary precautions no matter the cost (such as using heat packs, special packing procedures, or shipping on certain days) to ensure that your plant arrives safely. If, in the rare event your plant doesn’t arrive safely, due to cold temps we’ll replace or refund it at no cost to you.
If Cold Weather Protection Insurance is NOT purchased, we are not able to cover any damages that our team determines are related to cold weather.
You can add Winter Insurance any time up until 24 hours before your order ships by placing a new order containing just Winter Insurance and shooting us an email at Botanytropicals@gmail.com to let us know.
Once purchased, Cold Weather Protection Insurance is non-refundable.
Purchasing this covers up to 6 plants in the same order no need to purchase more than one unless your ordering more than 6 plants.
